Privacy Policy

This Privacy Policy is for www.avellalondon.com

Effective Date: 10/02/2025

This Privacy Policy describes how www.avellalondon.com collects, uses, and shares your personal information when you visit or make a purchase from our website www.avellalondon.com. We are committed to protecting your privacy.

Information We Collect

We collect the following types of information:

Personal Information Provided by You: When you create an account, place an order, or contact us, we may collect information such as:

Name

Email Address

Contact Phone Number (optional)

Shipping Address

Billing Address

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device, including:

IP address

Browser type

Referring website

Pages viewed

Time and date of visit

Order Information

When you make a purchase, we collect information about the order, including the items purchased, purchase price, and payment information. (Note: We may use third-party payment processors, and we do not store sensitive payment information on our servers.)

How We Use Your Information

We use the collected information for the following purposes:

Order Fulfillment: To process and fulfill orders, including shipping and customer service related to orders.

Account Management: To create and manage your account (if applicable).

Communication: To contact you with order updates, shipping confirmations, and customer service inquiries. We will only contact you for marketing purposes if you have explicitly opted in.

Improving the Site: To analyze website usage and improve the functionality and user experience of our Site.

Legal Compliance: To comply with applicable laws and regulations.

Sharing Your Information

We may share your information with the following third parties:

Service Providers: We may share information with third-party service providers who assist us with payment processing, shipping, marketing, and website analytics. We ensure these providers are contractually obligated to protect your information.

Legal Authorities: We may disclose information to legal authorities if required by law or legal process.

Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the Internet or electronic storage method is 100% secure.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date."

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@avellalondon.com

Shipping & Delivery

United Kingdom:

UK Standard Shipping (Royal Mail) £4.99 - 3-5 Business days.

Working Days are Mon - Fri, excluding UK Bank Holidays.